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Shipping & Returns

Return Policy

We take great pride in our reputation for quality and excellent value. It is important to us that you are completely satisfied with your purchase. If for any reason you do not satsified with your item(s), we will gladly issue a refund for the value of the merchandise or exchange your items within 14 days of receipt of your order. If the returned product is damaged, has signs of use or is returned after the 14 day return period, a 25% restocking fee will apply.  Custom orders can not be returned. 

Please note, original shipping and handling fees are not refundable. Offers are subject to adjustment due to returns, cancellations, and exchanges. 

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

All items are shipped from Rockledge Florida.

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

Please also note that the shipping rates for many items we sell are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

If items are needed by a certain date, please contact us prior to purchasing so we can advise on the best shipping method.

USPS Parcel Post: Ground Service - 2-8 Business Days (48 contiguous states). AK and HI: Delivery can take up to 30 days.

USPS Priority Mail: Air Service - 1-3 Business Days (48 contiguous states). AK and HI: Delivery can take 3-5 business days.

USPS Holiday Schedule (no service)

 

UPS Ground Shipping Times:

UPS Postal Holidays (no service)

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